Frequently Asked Questions
Everything you need to know about our authentic Italian flavors.
Where are your products sourced?
Botticelli Foods sources the finest ingredients directly from Italy and Mediterranean regions to ensure authentic taste and premium quality in every jar.
How should I store my olive oil and pasta sauces?
Olive oil should be stored in a cool, dark place away from direct sunlight. Once opened, our pasta sauces should be refrigerated and consumed within 3 to 5 days.
What is your shipping policy for glass bottled items?
We use specialized protective packaging to ensure your glass bottles arrive safely. Orders are typically processed within 1-2 business days with standard shipping taking 3-5 days.
Do you offer any gluten-free or organic options?
Yes, we offer a dedicated selection of gluten-free pasta and organic extra virgin olive oils to accommodate various dietary needs and preferences.
What is your return policy for food items?
Due to the nature of food products, we cannot accept returns once an item has been opened. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a full replacement or refund.
Are Botticelli products Non-GMO certified?
We are committed to quality and transparency; the majority of our product line is Non-GMO Project Verified to provide you with the cleanest ingredients possible.